The Incoming Calls Management Institute (ICMI) sent me some call center industry-themed holiday songs (with a clearly satirical and humourous intent). They are worth sharing, and they speak for themselves I think. From the frantic Jingle Bells soundalike dubbed Handle Calls, to the rather forboding Frosty the Phone Rep to a take-off on Rudolph the Red Nosed Reindeer called Randolph the Supervisor, they're worth a listen.

Greg Levin of the ICMI gets credit for these songs, but since they might be taken down after the holidays, I'm posting them here for your enjoyment.