Audium VoiceXML Blog

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  • Stop DB Connection Pool Leaks with Handy Tomcat Debug Modes
  • Score your IVR
  • Be Forgiving
  • Velocity offers a revolution in MVC servlet development
  • What would you do differently?
  • IVR as a Gaming Platform Part 2
  • IVR as a Gaming Platform
  • Sometimes, automated customer service makes me feel good
  • Take pity on support, create readable voice browser logs!
  • Preparing for VoiceXML certification
  • Automated Customer Service Shouldn't Make Me Feel Bad
  • A truce in my personal war with Checkstyle rules
  • The Future of Speech Applications
  • BusinessWeek Online Highlights Customer Service
  • August is just around the corner
  • Do happy customers mean happy stockholders?
  • The Golden Rule, IVR, and You
  • How comprehensive are your IVR development plans?
  • A New Way to Opt Out of the IVR
  • SpeechTEK West 2006
  • Get your customers to fall in love with you
  • Skype, Buffer Overflows, and the Inimical Few
  • Bypassing the IVR to find an agent
  • The Amazon.com Web Services (AWS) Initiative : Java Sig meeting
  • NYC Transit Strike: Restaurants with Bad IVRs Lose
  • Holiday Call Center Songs

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Recent Posts

  • Stop DB Connection Pool Leaks with Handy Tomcat Debug Modes
  • Score your IVR
  • Be Forgiving
  • Velocity offers a revolution in MVC servlet development
  • What would you do differently?
  • IVR as a Gaming Platform Part 2
  • IVR as a Gaming Platform
  • Sometimes, automated customer service makes me feel good
  • Take pity on support, create readable voice browser logs!
  • Preparing for VoiceXML certification
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